Privacy Policy
How WebXS.ai collects, uses, protects and processes information when you visit our website or use our services.
1. Introduction
WebXS.ai ("WebXS," "we," "us," or "our") provides digital accessibility auditing, remediation, accessibility technology and compliance documentation services for businesses and organizations.
This Privacy Policy explains how we collect, use, disclose and protect information when you visit our website, communicate with us, request an audit or quote, or otherwise interact with WebXS.
2. Information We Collect
Information you provide directly
Depending on how you interact with WebXS, we may collect information such as:
- Name and job title
- Business email address
- Telephone number
- Company name
- Company website or product URL
- Information about your accessibility or compliance requirements
- Information submitted through forms, consultations or support requests
Information collected automatically
When you visit our website, certain information may be collected automatically, including browser type, device information, IP address, referring URL, pages viewed, approximate geographic information, timestamps and information about how you interact with the website.
3. How We Use Information
We may use information we collect to:
- Respond to inquiries and requests
- Provide accessibility audits and related services
- Prepare quotes, proposals and business cases
- Communicate with customers and prospective customers
- Improve our website, products and services
- Understand website usage and marketing effectiveness
- Maintain security and prevent fraud or abuse
- Comply with applicable legal obligations
4. RB2B Website Visitor Identification
WebXS may use RB2B, a third-party business intelligence and website visitor identification service, to understand which businesses and professional visitors are engaging with our website and to support business-to-business sales and marketing activities.
When RB2B is enabled, its technology may collect information relating to website visits, including technical and visit information such as IP address, user agent, current page URL, referring URL and visit timestamp.
Depending on available signals, matching and applicable eligibility conditions, RB2B may associate website activity with business or professional information such as a person's name, job title, company, business email address, LinkedIn profile, company website, industry, employee count, estimated revenue and visit history.
RB2B may also provide company-level identification, allowing WebXS to understand which organizations may be visiting our website even when an individual visitor is not identified.
If you do not want your information to be processed by RB2B for identification purposes, you may use the applicable opt-out mechanisms made available by RB2B, including its GDPR opt-out where applicable.
5. Cookies and Similar Technologies
We may use cookies, pixels, scripts and similar technologies for essential website functionality, analytics, performance measurement, security, marketing and visitor identification.
Some technologies may be provided by third-party service providers. Where required by applicable law, we will provide appropriate consent and preference mechanisms.
Your browser may allow you to block or delete cookies. Blocking certain cookies may affect some website functionality.
6. Service Providers and Partners
We may use trusted third-party providers to operate our business, including hosting providers, analytics providers, CRM and marketing platforms, scheduling tools, email services, accessibility technology providers and accessibility audit or remediation partners.
We may share information with these providers where reasonably necessary to provide services, operate our business, communicate with customers or comply with legal obligations.
7. Accessibility Audit and Customer Information
When you engage WebXS for an accessibility audit, remediation project or compliance documentation, you may provide information about your website, web application, mobile application, digital product or organization.
We use this information to perform the requested services, communicate findings, prepare remediation guidance, perform verification and prepare applicable accessibility documentation.
8. Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements and satisfy legal or regulatory obligations.
9. International Data Transfers
WebXS may operate with customers, service providers and partners in multiple countries. As a result, information may be processed or transferred across national borders.
Where required, we take appropriate measures intended to support lawful international transfers of personal information.
10. Your Privacy Rights
Depending on where you live and applicable law, you may have rights regarding your personal information, including rights to access, correct, delete, restrict or object to certain processing, or request information about how your data is used.
To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.
11. Marketing Communications
We may use contact information you provide to communicate with you about WebXS services, accessibility, compliance and related business topics.
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or contacting us directly.
12. Children's Privacy
Our services are intended for businesses and organizations and are not directed to children. We do not knowingly collect personal information from children where prohibited by applicable law.
13. Security
We use reasonable administrative, technical and organizational measures intended to protect information against unauthorized access, loss, misuse or disclosure.
No internet transmission or storage system can be guaranteed to be completely secure.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise an applicable privacy right, contact:
WebXS.ai
Email:
info@webxs.ai
1111B S Governors Ave STE 40681
Dover, DE 19904